Privacy Policy

Privacy Policy for ferry.adamvacations.com

Adam Vacations Pvt Ltd (“Adam Vacations”, “we”, “our” or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, store, share, and protect your data (“personal information”) when you interact with us, book ferry services through our platform, or contact us in relation to our services.

This Privacy Policy applies to all users of ferry.adamvacations.com and should be read alongside our Cookies Policy and Terms & Conditions.

What Personal Information We Collect

We collect personal data when:

  • You create an account, make a booking, or interact with our website or app.
  • You contact us via phone, email, chat, or through social media platforms.

Types of Data We Collect:

  • Account Details: Username, password, preferences, and security question answers.
  • Contact Details: Full name, address, email, and phone number.
  • ID Details: Passport information, date of birth, gender, and nationality.
  • Booking Information: Travel dates, itinerary, vehicle and passenger details.
  • Payment Details: Credit/debit card or bank account information.
  • Usage and Technical Data: IP address, browser type, pages visited, session time, device identifiers, and login metadata.
  • Service History: Past bookings, feedback, competitions entered, promotions, etc.
  • Communication Data: Messages, emails, and interactions with our support team.
  • Medical Information: If provided, for accessibility or travel support purposes (processed only with your consent).

If you submit information about others (e.g., co-travelers), it is your responsibility to ensure they consent and are informed about this policy.

How We Use Your Information

We use your data to:
  • Create and manage your account.
  • Process bookings and related services.
  • Contact you with booking updates, support, or surveys.
  • Improve our services, content, and user experience.
  • Send marketing communications (with your consent or as permitted).
  • Prevent fraud and enhance website security.
  • Comply with legal and regulatory obligations.

Marketing and Notifications

We may send you emails, SMS, or push notifications about offers, promotions, or service updates. You may opt out at any time by:

  • Clicking "unsubscribe" in marketing emails.
  • Changing your app notification preferences.
  • Contacting our customer service team.

Opting out of marketing messages will not affect service communications such as booking confirmations.

Interest-Based Advertising

We may use cookies and advertising partners to display ads that align with your preferences and usage. You can manage ad settings through platforms such as:

When We Share Your Information

We may share your data with:

  • Ferry operators and travel service providers to fulfill bookings.
  • Third-party vendors (e.g., marketing, hosting, analytics, payment processors).
  • Professional advisors (e.g., legal or financial consultants).
  • Regulatory and legal authorities where required.
  • Business partners in case of mergers, acquisitions, or restructuring.

Data Transfers

Your data may be transferred outside India or your local jurisdiction for processing by partners or service providers. In such cases, we ensure appropriate safeguards are in place to protect your data, including contracts compliant with applicable data protection laws.

Retention and Security

We retain your personal data only as long as necessary for business, legal, and regulatory requirements. Data is stored securely using encryption and industry-standard safeguards to prevent unauthorized access or misuse.

Your Rights

Subject to applicable laws, you have the right to:

  • Access your data or request a copy.
  • Correct or update inaccurate information.
  • Request erasure of personal data no longer required.
  • Object or withdraw consent to specific processing.
  • Restrict processing in certain circumstances.
  • Transfer your data to another service provider (data portability).
  • Lodge a complaint with a supervisory authority.

To exercise any of the above rights, contact us at support@adamvacations.com or through your account dashboard.

Children’s Data

Our services are not intended for use by children under the age of 16. We do not knowingly collect personal data of minors except when necessary for a booking provided by a parent or legal guardian.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any material changes will be communicated on this page and, where appropriate, via email or notification. Last updated: [14th May 2025]

Contact Us

For any questions regarding this policy or your data rights, please contact:

Adam Vacations Pvt Ltd

Email: support@adamvacations.com
Website: ferry.adamvacations.com