FAQ

Frequently Asked Questions (FAQ)

Welcome to the Adam Vacations Ferry FAQ page. Here you’ll find answers to common questions about ferry bookings, tickets, payments, cancellations, and more.

1. What is ferry.adamvacations.com?

ferry.adamvacations.com is your one-stop platform to search, compare, and book ferry tickets across a wide range of global routes. We partner with leading ferry operators to bring you the best fares and schedules.

2. How do I search for ferry tickets?

Simply enter your departure and arrival ports, travel dates, and passenger details in the search bar on our homepage. You'll instantly see all available options, including prices, schedules, and operator details.

3. Can I book both one-way and round-trip journeys?

Yes, we offer flexible booking options including one-way, round-trip, and even open return tickets depending on the ferry operator's policies.

4. How will I receive my ticket?

After booking, your ticket will be sent via email. You can print it or show the e-ticket on your mobile device at the ferry terminal, as per the operator's guidelines.

5. Can I travel with a vehicle?

Yes, many routes allow bookings for cars, motorcycles, campervans, and bicycles. Select the vehicle type during your search to check availability and pricing.

6. Can I modify or cancel my booking?

Cancellation and modification policies vary by ferry operator. You can request changes by contacting our support team or checking the terms listed in your booking confirmation. Please note, a 4.5% service fee may apply.

7. What if my ferry is delayed or cancelled?

In the event of delays or cancellations, we will notify you as soon as possible and assist with rebooking or refunds in coordination with the ferry operator.

8. Are there discounts for children, seniors, or groups?

Yes, many operators offer discounted fares for children, seniors, and group bookings. These options will be visible during the booking process if applicable.

9. What payment methods are accepted?

We accept major credit and debit cards, as well as secure online payment methods depending on your location. All payments are processed through encrypted gateways to ensure security.

10. Do I need to print my ticket?

Most ferry operators accept mobile tickets. However, it's always a good idea to carry a printed copy, especially when traveling to remote areas or if required by the operator.

11. What documents are required to board the ferry?

You'll need a valid government-issued ID or passport. For international routes, visa requirements may apply. Please check with the relevant authorities before travel.

12. Can I bring pets on board?

Pet policies vary by operator. Some ferries allow pets in cabins or kennels, while others may have restrictions. Details will be shown during booking if pet travel is supported.

13. Is the booking system secure?

Yes, ferry.adamvacations.com uses secure SSL encryption and adheres to global PCI-compliance standards to protect your personal and payment information.

14. How can I contact customer support?

You can reach us via email at support@adamvacations.com or call our toll-free number 44-808-196-0664.

15. What if I didn’t receive my ticket?

Check your spam or promotions folder. If it's not there, contact us immediately with your booking reference number, and we’ll resend your ticket.

16. Can I book ferry tickets for someone else?

Yes, you can book on behalf of others. Just ensure the passenger information entered is accurate and matches their travel documents.